Shelf named a Cool Vendor™ by Gartner® in the Digital Workplace Applications report.

Reimagining the enterprise with agentic AI

About Shelf

Building the foundation for the agentic enterprise

Agentic AI is redefining what's possible in operational efficiency, customer interactions, and process automation. It enables organizations to work better, faster, and more accurately, shifting human effort away from repetitive tasks toward creative, strategic, and inventive work.

But agentic AI can only deliver real value when it is built on a solid foundation. That foundation starts with data. For years, organizations have struggled to operationalize AI because their data and processes were never designed to be understood by machines. Disconnected systems, unstructured knowledge, and brittle workflows limit what AI agents can reliably do, and introduce risk when deployed at scale.

Shelf exists to solve this problem.

From knowledge and process modeling to agentic AI

Shelf was founded in 2017 by a team with 20+ years of experience in knowledge engineering and process modeling. From the beginning, our mission has been to help organizations organize data and optimize processes so work is more efficient, accurate, and actionable at scale.

Today, we are building on that deep expertise to deliver an end-to-end operating system for designing, managing, and scaling AI agents.

We're enabling organizations to model their data and processes for AI-native execution, design and govern agent behavior with transparency and control, and orchestrate agentic workflows across both internal and external use cases. From contact center operations to back-office workflows, Shelf helps enterprises scale AI agents reliably across teams and systems, driving operational excellence while delivering exceptional customer experiences.

Stepping into the agentic future

World's leading brands use Shelf to move beyond AI experimentation and into production-grade, value-driven agentic systems. We're helping enterprises step confidently into the agentic future, where AI agents don't just assist work, but transform how work gets done.

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Reimagine what's possible with agentic AI today.

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